Customer Service

Customer Service June 21, 2018  Even with the best of intentions, many companies talk up customer service but don’t actually deliver. In order to really provide great customer service, every employee needs to be tuned in to how he or she can contribute to keep...

Business Metrics

5 Business Metrics to Monitor June13, 2018  Revenue, gross margin, net profit ⎯ these are the basic metrics every small business owner watches closely. But there are also some often-overlooked metrics that can deepen your insight into your business and inform your...

Home-based business tips

5 Questions to Ask Before Starting A Home-based Business June 27, 2018  A lot of people consider self-employment because they’ve lost their seemingly stable jobs in the corporate world. Others just dream of making it on their own. As online marketing becomes...

Get Your Small Business off the Rocks

Get Your Small Business Off the Rocks May 4, 2018  Every small business eventually hits a rough patch. It’s easy to get discouraged when it happens. But look at the upside: you have infrastructure in place, you have existing customers and most importantly, you have...

Why a Business Appraisal May Be Your Best Friend

Why a Business Appraisal May Be Your Best Friend May 7, 2018  For many business owners, business appraisals can provide vital planning information and help mitigate risk. Consider what it may be able to do for you: Establish a Verifiable Value for Your Business This...

Tips for Selling Your Business

Tips for Selling Your Business April 19, 2018  If you enjoy running your own business, selling it may be the furthest thing from your mind. But the reality is that eventually an opportunity to sell will come, whether due to your own life changes or a perfect buyer...